Creating Positive Corporate Culture through Communication by Martha Wilcoxson
I recently returned from Bilao, Spain. The city is beautiful. The history and cultural sites led by the Guggenheim Museum are impressive. The tree-lined streets are broad, easy to navigate, and pleasant to stroll. Tourism is a driving economic force as shown by the crowds of visitors to historical and environmental sites. When I travel,... Continue Reading →
“May you live in interesting times.” This ironic phrase is generally meant to describe times of turmoil and change. Civilization’s current transition into the Fourth Industrial Revolution, based in artificial intelligence (AI) and robotics, presents humanity with “interesting times.” In this revolution, business leaders face challenges that will affect shifts in how business, government, and... Continue Reading →
As an advocate of quality online instruction in attracting a valuable cross-section of student talent seeking graduate education, I am always curious about the resistance of face-to-face instructors and administrative staff in accepting online education. The growth of online instruction had a challenging start. The Covid lockdown in March 2020 pushed educators to quickly adapt... Continue Reading →
I love the study of business ethics. Even more, I truly enjoy teaching MBA students about the unique decision-making challenges of business. One area of business ethics that has proved to be a major roadblock for me is how to effectively teach business ethics in a global economy. The problem stems from three major hurdles.... Continue Reading →
Six Days in Kinshasa I was fortunate to be invited to participate in the second DRC Social Innovation Summit in September 2023. The group of over 500 people came from academia, government, and business. The countries represented were diverse ranging from the 8 central African (Nigeria, Togo, Uganda, Ghana, Kenya, Senegal, Benin, Uganda) nations to... Continue Reading →
Identifying representative stakeholders for community dispute resolution is one of the first of essential steps in structuring a community mediation. While stakeholder identification is straight forward, generating quality responses that truly represent stakeholder beliefs is quite another, and possibly a much more, important step. Getting to the real story is not an easy exercise –... Continue Reading →
Measuring success of community mediation is subjective. Success can and should be measured based on participant and community satisfaction, the sense of fairness, and longevity of resolution. It is difficult, but not impossible, to measure these perceptions.
The third phase to the community mediation process - constructive mediation depends on open communication, establishing ground rules and the skills of the mediator. All built on the foundation of the completeness and strength of the first two phases.
This article is part two in a four-part series examining the mechanics in building successful community mediation. Is the process perceived as fair, and does mediation have the potential to achieve justice for the community?
The Community Mediation Process: Part One - Planning, Preparation and Design, Process, Evaluation and Monitoring. Community conflict is a fact of life. This year has created new and critical challenges that fuel social and cultural unrest. Many communities are turning to mediation as a way to achieve understanding, resolve conflict and create a better future... Continue Reading →
Martha Wilcoxson, EdD, Colorado NDR
Positive Behavior, Productivity, Passion 