See Expert Conciliation on a Ride Along with Pueblo City Police

We saw facilitative leadership, evaluative and plenty of transformational leadership. At our office, we have the academic credentials:  Masters Negotiated Conflict Resolution from Creighton School of Law and extended mediation training at Northwestern University / Chicago.  However, when it comes to mediation and conciliation skills we do not hold a candle to Pueblo City Police... Continue Reading →

Non-Profits and Turf Battles – How can such good people be so devious? We’ve all seen it. Two very successful and well-meaning non-profits joined in the goal of making their community a better place to live, develop a schism, competing for precious charitable dollars. Perhaps even more detrimental is their development of similar if not... Continue Reading →

Give Peace a Chance

In July 2013, Rotary International, the century old service organization added their peace initiative to the 4 Avenues of Service. What a profound statement. The presiding RI President, Sakuji Tanaka proclaimed “our business is peace”. An extremely powerful objective. In his statement, Tanaka noted that peace is more than the absence of conflict – it... Continue Reading →

Attention all Organizations – Train your Managers to be Mediators!

We were recently directed to an article by Lisa Dunbar by New Directions Consulting (Vermont and New York) entitled “Conflict Management – the Manager as Mediator”.  It holds an important message for any organization that emphasizes the benefit of team building.  What we like is the discussion on the need for our managers to recognize... Continue Reading →

What To Do When An Employee Sees Red

Dealing with anger in the workplace is one of the most difficult and awkward processes a supervisor/manager/director must face. Depending upon frequency, subject of anger and team dynamics, reactions may range from ignoring the problem to full scale outside intervention. Managers we speak to often lament the trend to give legitimacy to trivial complaints. Ignoring... Continue Reading →

Team Building? Not so Fast!

We were recently involved in a project stemming from long standing disagreement(s) between two managers. Over time criticisms that enlisted the support of departments and businesses outside the organization had escalated. Within the past 12 months, issues that began as small, bloomed into direct conflict. The conflict that had become a fact of workplace culture... Continue Reading →

Managing Emotions in Hard Decisions

Staffing Pearl of Wisdom: Fire Assholes Authors Allison Rimm and Celia Brown article: “Knowing When to Fire Someone” Harvard Business Review, https://hbr.org/2015/01/knowing-when-to-fire-someone should be mandatory reading for anyone in management. Let’s set the scenario. We suspect that if you entertained a group of 50 managers/directors one evening for light refreshments, 45 of the 50 individuals... Continue Reading →

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