Identifying representative stakeholders for community dispute resolution is one of the first of essential steps in structuring a community mediation. While stakeholder identification is straight forward, generating quality responses that truly represent stakeholder beliefs is quite another, and possibly a much more, important step. Getting to the real story is not an easy exercise –... Continue Reading →
Measuring success of community mediation is subjective. Success can and should be measured based on participant and community satisfaction, the sense of fairness, and longevity of resolution. It is difficult, but not impossible, to measure these perceptions.
The third phase to the community mediation process - constructive mediation depends on open communication, establishing ground rules and the skills of the mediator. All built on the foundation of the completeness and strength of the first two phases.
This article is part two in a four-part series examining the mechanics in building successful community mediation. Is the process perceived as fair, and does mediation have the potential to achieve justice for the community?
The Community Mediation Process: Part One - Planning, Preparation and Design, Process, Evaluation and Monitoring. Community conflict is a fact of life. This year has created new and critical challenges that fuel social and cultural unrest. Many communities are turning to mediation as a way to achieve understanding, resolve conflict and create a better future... Continue Reading →
The tale of deserving businesses being denied CARES loans has, and is, being repeated for many of U.S. small businesses who are the backbone of our economy. These are the small businesses who struggle every day to produce and employ members of our communities, but are unable to access the same support as major players. Things are not going back to normal. If normal is a divided nation with racial and economic inequality – we should not want to return to the old normal. We should instead, embrace the opportunity to be better. But how can one person change a hurting globe?
Every day we have an opportunity to get stronger, smarter, kinder and happier. The empowering concept with a global crisis such as COVID-19, is that we will get through this. Through adversity comes opportunity. Use this crisis wisely.
Be informed, selective and informed to find a revered arbitrator that express qualities in ethics, knowledge and organizational strength.
Our message is clear. All leadership styles have the ability to guide the organization through challenging times, simply by focusing on kindness, compassion, and grace. We have five key action steps leadership can incorporate in managing change.