Poor conflict management is all too common in today's society, and even seen in what we believe to be the most ethical of industries: non-profits. Taken a step further, conflict arises between organizations and individuals over goals and objectives, who is more beneficial, whose donors are whose, and fund-raiser competition for precious time and dollars?
Jeff Sachs – “Lessons in Peace Making” seems an appropriate tribute to this Presidents Day. It was the Cuban Missile Crises of 1962. The key take away from this great read is that when the majority of decision makers felt that proliferation had reached a point of no return and that peace could not be achieved, President John F Kennedy’s vision was different.
Can governance as leadership help inspire peace? The century old service organization, Rotary International, added their peace initiative to the 4 Avenues of Service. Peace is more than just the absence of conflict.
Mediation is an essential skill for managers as they encounter conflict management situations almost daily. These skills offer managers structure to identify and deal with conflict.
Conflict resolution and dealing with anger in the workplace is one of the most difficult and awkward processes a supervisor/manager/director must face. We suggest 5 steps to deal with anger in the workplace.
We were recently involved in a team-building project stemming from long standing disagreement(s) between two managers. Issues that began small, bloomed into direct conflict. The conflict that had become a fact of workplace culture had now divided departments, threatened production and fostered a toxic work environment. Our approach to help was successful!
No one would state that the firing decision is easy. So the question remains, how to get past the suffering and on to the next stage. Enter the “Employee Cost/Benefit Employment Worksheet”. It sets out a process that every manager/supervisor/director should be going through when dealing with an employee that may be competent in skills, but a toxic element in the office.
What makes mediation unique and helpful in conflict management in the workplace? Roadblocks to successful mediation can take many forms from structural (bad location) to talent (amateur practitioners). It’s probably no surprise that these two issues can also be basic components of very successful mediation.
Five steps to follow when hostility is present in a conflict resolution where a "retiring the feud" may be impossible.