Measuring success of community mediation is subjective. Success can and should be measured based on participant and community satisfaction, the sense of fairness, and longevity of resolution. It is difficult, but not impossible, to measure these perceptions.
This article is part two in a four-part series examining the mechanics in building successful community mediation. Is the process perceived as fair, and does mediation have the potential to achieve justice for the community?
The Community Mediation Process: Part One - Planning, Preparation and Design, Process, Evaluation and Monitoring. Community conflict is a fact of life. This year has created new and critical challenges that fuel social and cultural unrest. Many communities are turning to mediation as a way to achieve understanding, resolve conflict and create a better future... Continue Reading →
Poor conflict management is all too common in today's society, and even seen in what we believe to be the most ethical of industries: non-profits. Taken a step further, conflict arises between organizations and individuals over goals and objectives, who is more beneficial, whose donors are whose, and fund-raiser competition for precious time and dollars?