Positive Behavior, Productivity, Passion
Creating Positive Corporate Culture through Communication by Martha Wilcoxson
Measuring success of community mediation is subjective. Success can and should be measured based on participant and community satisfaction, the sense of fairness, and longevity of resolution. It is difficult, but not impossible, to measure these perceptions.
This article is part two in a four-part series examining the mechanics in building successful community mediation. Is the process perceived as fair, and does mediation have the potential to achieve justice for the community?
Martha Wilcoxson, EdD, Colorado NDR
Positive Behavior, Productivity, Passion 